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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Bug in the Matrix? Alternate Row Color not showing up.

Hi all,

So I'm running into a weird issue with a matrix table I created. 

When I change the "Subtotal" background color it removed the alternate row color in the matrix and gives me a all white matrix. Even when I go to change the alternate background color in Values it does nothing. 

I've made 4 different matrix tables and combined them to all so it looks like one solid table. But out of the 4 tables this one just wont seem to do the alternate rows and I can't for the life of me figure out what I'm doing wrong or if this is just a glitch in the Matrix. 

Default Settings
Default Setting

 

Change Background of Subtotals:

Change Background of Subtotals

 

Only difference is this background color:

Only difference between these two images

7 Replies

  • Anonymous I just test at my end it is working fine, I'm using november  desktop version

     

     

    what does alternate background color looks at your end?

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      parry2k, it works perfectly fine on the other 14 matrix tables on this report but this one matrix table is having this issue. It matches all the same formatting as the other tables but this one just refuses to give me the alternate background color on "Values" when I add the Subtotal background color. 

      Other weird thing is when I use the "Format Painter" from the table next to it, it completely changes the format to something unlike anything else on my report.  I'm at a total loss here as to what could be causing this other than some sort of bug. 

       

      • parry2k's avatar
        parry2k
        Icon for Super User rankSuper User

        Anonymous this is weird, I guess create new matrix and see if that works, I know you probably already thought about it, not very helpful answer but not sure what else to say. You can surely open a support ticket but not sure if it is worth.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hey,

     

    I know its too late. But I just saw this post when I was looking for a solution to a similar problem.

    You can try to turn off background color in "cell element" section under each series. This solved the problem for me

     

     

     

     

  • Kris2x5's avatar
    Kris2x5
    Icon for Advocate III rankAdvocate III

    I still find my matrix glitching on alternate background colors, but found that if I pick the "alternating rows" preset, that seems to work.