Solved: Broken report view in power BI Desktop

Anonymous · ‎10-09-2019

Hi !

I couldn't find the solution to this problem so I am trying my luck here.

So I created a report in Power BI Desktop last Friday on my work computer.

On monday, when I tried to open it on the same computer to show my boss the result, the report view wasn't working (and hasn't been since).

Basically, it shows a black screen with what seems to be a little part of the report in the lower right corner. No Visualizations or Fields column on the right of the window as it is supposed to be. There is no page buttons at the bottom eather.

I tried to zoom, move it, close and reopen the file. Nothing works.

So the report view is broken and my whole file is therefore useless.

EDIT : it's actually the same problem as here : https://community.powerbi.com/t5/Desktop/Report-tab-broken-on-PBI-Desktop/m-p/742521#M358014 but the solution doesn't work for me.

Moreover, my collegue has the same problem with this file (she created the same file from scratch, it's not a copy of mine).

But we don't have the same problem for any other file.

Here's the view we're getting :

Does anyone have a solution for me ?

Thank's a lot !

Manon

Anonymous · ‎10-24-2019

Hi @Icey

I'm sorry I took so long to answer, I never got any notification so I thought nobody answered my question.

I don't know how to allow Windows to fix blurry apps...

The problem disappeared though... I don't really understand how or why.

I guess it was linked to the use of multiple monitors as explained here : https://community.powerbi.com/t5/Issues/Power-BI-Desktop-rendering-problems-with-multiple-monitors/i...

Thank you for your help !

Best Regards,

MHotte

View solution in original post

Icey · ‎10-21-2019

Hi @Anonymous ,

Is this problem sloved?

If it is sloved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

If not, please let me know.

Best Regards
Icey