Forum Discussion

Kedaros_flix's avatar
Kedaros_flix
New Member
6 months ago

Bottom bar options in embedded report in Power Point does not work properly

Dear community,

 

I am using Power BI reports embedded in Power Point. Unfortunately all the tools but link to the report itself present in the bottom bar stopped working for me recently. (e.g. I can see options to create snapshot but when I click it, it collapses and nothing happens).

Can you please advise how to tackle this?

 

Thx a lot! 🙂


Radek

 

 

9 Replies

  • RicardoTraNa's avatar
    RicardoTraNa
    Icon for Responsive Resident rankResponsive Resident

    Hey! A few things you can try to fix this:

    1. Update Office:  make sure your Microsoft 365 and the Power BI add-in are fully up to date.
    2. Clear your Office cache: corrupted cache can cause the add-in to misbehave.
    3. Check Office WebView / Edge WebView2. Make sure Microsoft Edge WebView2 Runtime is installed and up to date. Then restart your machine. 
    4. Sign out and back in:  inside the add-in, try re-authenticating with your Power BI account.
    5. Check tenant or permission changes
    6. Reinstall the add-in: remove it from PowerPoint and add it again fresh.

    Mmmm the semantic model use "import mode" ? or direct Query? You could try in Import mode.

    If none of that works, you should open a support ticket with Microsoft. That could be a Bug..

    Hope that help!

    • Kedaros_flix's avatar
      Kedaros_flix
      New Member

      Good morning,

       

      Thx a lot for all the ideas!


      We have gone through them together with company BI team yet still does not work 😕

      It works for my colleagues with a bit older PPT build than I have 

      Not sure if that cannot be the reason. Reached out to internal IT again and yes I guess they will raise a ticket with MS.


      Have a good day! 🙂


      Radek

       

  • Hi Kedaros_flix ,
    Thanks for reaching out to Microsoft Fabric Community.

    Just wanted to check if the response provided by RicardoTraNa was helpful in resolving your issue. If further assistance is needed, please reach out.

     

    Additionally, could you please confirm whether the issue has been addressed through the support ticket with Microsoft?

     

    Thank you.

    • Kedaros_flix's avatar
      Kedaros_flix
      New Member

      Hello 🙂

       

      no no, did not help unfortunately. I turned to internal IT again and I suppose they will raise the ticket on my behalf. Feature works for my colleagues well. We saw a different, newer MS PPT build in my case than colegue´s. Wondering if that could be an issue.

      Cheers!

       

      Radek

      • v-veshwara-msft's avatar
        v-veshwara-msft
        Icon for Community Support rankCommunity Support

        Hello Kedaros_flix ,

        Thank you for the clarification. 

         

        If the feature works for your colleagues and you are on a different build of Microsoft PowerPoint, the build difference could indeed be the root cause. Matching your Office version and update channel with a working colleague’s machine should help confirm this.

         

        Please do share the outcome once IT or Microsoft support reviews it.

         

        Thank you.