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Hello,
I have a user who is unable to view a map visualization on her PC using Power BI Desktop. The map is just blank, similar to the issue described in this thread:
http://community.powerbi.com/t5/Desktop/ArcGis-Map-showing-up-BLANK/td-p/181866
So far, we have tried to correc the issue by doing the following:
I am out of ideas and am not finding any other suggestions. Does anyone else have any thoughts? It sounds as though it has to do with a setting on her individual PC since she is the only one who seems to be having this problem at this time in my organization, but I am unsure which setting(s) to start with.
Thanks!!
I have same problem but opposite.. Visual is not blank in desktop version just online. How to resolve this?
One other thing......when the user is on her home network, the map visual shows up just fine. So, it seems like it has something to do with the company's netwrork; however, I and a number of other employees within the company are able to view the map visual perfectly while on our company's network.
Thanks!!
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