Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Blank Data in Published Report

Hello Everyone,   I have one page in a published report that has two different fields that show-up as blank.  In the desktop report, I see the numbers, and they are correct.     I have tried chan...
Need Help
  • Greg_Deckler's avatar
    Greg_Deckler
    6 years ago

    Anonymous - Many times when this occurs, resetting the report back to default in the Service solves the problem. Sorry if this was a suggestion from another post but you didn't list what you had tried thus far.

jdbuchanan71's avatar
jdbuchanan71
Super User
6 years ago

Anonymous 

Is there some filter that you applied at some point in the published report that PowerBI might be holding onto?  If you mouse over the funnel icon on the visual it will show all the filters that are affecting it.

Try hitting 

and then maybe CRTL+F5 to force a page refresh.

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Hi Everyone,

     

    Resetting to default cleared my problem.  Thank you for the help.

     

    Just curious if this means that others viewing the report would have seen data in there the entire time?  Seems to me that given the reset of my filters allowed me to see it again, the others would have seen the data all along.

     

    Thanks

    Rich

    • jdbuchanan71's avatar
      jdbuchanan71
      Super User
      6 years ago

      Yes, the reset to default only applies to the filters PowerBI is holding onto for your login.  Other users would have been seeing data all along unless they also had filters applied that were returning no results.

      The service holding onto your last applied filters is a bit of a double edged sword.  It is handy in some cases but can cause a lot of confusion for the avg user until they get used to it.