BI Desktop asking me to sign in multiple times every time

[karthikaganesh]

Hello,

Whenever I'm opening my report it is asking me to sign in. 

And after signing in immedietly the same dialogue box appears again and asking me to sign in again. After that I'm able to work.

While working more than 1 hr in desktop, it is asking me to sign in the middle of my work.

After done my work, even while publishing it is asking me to sign in. 

This is really worse situation to sign in multiple times using multi autheniticator sign in. I didn't found any working solution for this.

Please help on this. 

Regards,

Karthika

[v-cgao-msft · Accepted solution]

Hi @karthikaganesh ,

1. Could you share the version information of your OS and Power BI desktop?
Thanks.

2. Please install the latest August build and enable the checkbox in "Options -> Security -> Sign in experience" to see if it makes a difference?

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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[jessicahuynh]

Hi, I have been experiencing the same issue for the last few months. I tried following the steps you outlined but I don't see the Sign in experience option on my desktop app. Could you please assist? 

[karthikaganesh]

Thank you @v-cgao-msft .
Enabling Use updated sign-in experience solved my problem.

Regards,

Karthika

[Idrissshatila]

Hello @karthikaganesh ,

I faced the same issue today, it seems to be a bug.

if you want contact microsoft support https://support.powerbi.com

If I answered your question, please mark my post as solution, Appreciate your Kudos 👍

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