Forum Discussion

dodomolinari's avatar
dodomolinari
New Member
1 year ago

Azure maps not working

In PowerBI Desktop I have a report with various Azure maps. In the last few days I get an error that I should get permssion from my tenant to display data in those maps. However nothing has changed, ...
Need Help
Hakuna_matata's avatar
Hakuna_matata
Resolver I
1 year ago

Hi dodomolinari , I may suggest to check the version of your Power BI desktop. As there have been new updates in Azure maps any version before April 2025 may cause error, as mentioned on Blog post by microsoft. 
To check the desktop version please see the below steps:
Help> About 
Or File > About

 


Please Refer the Blog post below

 

If you have any version before than this you may update your version and this may help to resolve the issue.

Hope it help! Please mark it as a solution if this helped. ^_^

  • v-priyankata's avatar
    v-priyankata
    Community Support
    1 year ago

    Hi dodomolinari 

    I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.

    • dodomolinari's avatar
      dodomolinari
      New Member
      1 year ago

      I have the latest version but it's not working unfortunately.

      • v-priyankata's avatar
        v-priyankata
        Community Support
        1 year ago

        Hi dodomolinari 

        We regret the inconvenience caused, since you have already tried all possible solutions and the issue remains,, Please consider raising a Microsoft support ticket for further investigation. You can explain all the troubleshooting steps you have taken to help them better understand the issue.

        You can create a Microsoft support ticket with the help of the link below:
        How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

        Thanks.