Forum Discussion

isThatAFrog's avatar
isThatAFrog
Frequent Visitor
9 months ago
Solved

Azure Maps blank

Hi all, I was forced to reinstall Power Bi desktop and after the installation I get the message on my maps that the visual type will be retired  I update from "Map" to "Azure Map" and then its comp...
Need Help
  • v-sshirivolu's avatar
    v-sshirivolu
    9 months ago

    Hi isThatAFrog ,

    The blank Azure Maps issue is indeed caused by a tenant level configuration specifically the Azure Maps visual toggle under Admin Portal - Tenant settings - Visual options. Many admins mistakenly enable the Users can create Maps (preview) option, which no longer affects the Azure Maps visual. Once the correct toggle is turned on and the change fully propagates across the tenant (which can take up to 24–48 hours), the visual starts rendering properly again.

v-sshirivolu's avatar
v-sshirivolu
Community Support
9 months ago

Hi isThatAFrog ,

The blank Azure Maps issue is indeed caused by a tenant level configuration specifically the Azure Maps visual toggle under Admin Portal - Tenant settings - Visual options. Many admins mistakenly enable the Users can create Maps (preview) option, which no longer affects the Azure Maps visual. Once the correct toggle is turned on and the change fully propagates across the tenant (which can take up to 24–48 hours), the visual starts rendering properly again.

v-sshirivolu's avatar
v-sshirivolu
Community Support
8 months ago

Hi isThatAFrog ,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.