Forum Discussion
Azure Maps blank
- 9 months ago
Hi isThatAFrog ,
The blank Azure Maps issue is indeed caused by a tenant level configuration specifically the Azure Maps visual toggle under Admin Portal - Tenant settings - Visual options. Many admins mistakenly enable the Users can create Maps (preview) option, which no longer affects the Azure Maps visual. Once the correct toggle is turned on and the change fully propagates across the tenant (which can take up to 24–48 hours), the visual starts rendering properly again.
Hi v-sshirivolu
It did not help, as I wrote in the description it is the latest version and the sample data is correct in any way which will make it work in any other map visiual including the old version of maps.
I did reach out to an admin, he tried to change some setting for our PBI environment which did not work in the first round, however a few days later it did work. I suspect that he did play around with some other settings later...
I do not know what did the trick, but it is working now
Hi isThatAFrog ,
The blank Azure Maps issue is indeed caused by a tenant level configuration specifically the Azure Maps visual toggle under Admin Portal - Tenant settings - Visual options. Many admins mistakenly enable the Users can create Maps (preview) option, which no longer affects the Azure Maps visual. Once the correct toggle is turned on and the change fully propagates across the tenant (which can take up to 24–48 hours), the visual starts rendering properly again.
- v-sshirivolu8 months agoCommunity Support
Hi isThatAFrog ,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.