Forum Discussion
Azure Maps blank
- 9 months ago
Hi isThatAFrog ,
The blank Azure Maps issue is indeed caused by a tenant level configuration specifically the Azure Maps visual toggle under Admin Portal - Tenant settings - Visual options. Many admins mistakenly enable the Users can create Maps (preview) option, which no longer affects the Azure Maps visual. Once the correct toggle is turned on and the change fully propagates across the tenant (which can take up to 24–48 hours), the visual starts rendering properly again.
Hi isThatAFrog ,
The blank Azure Maps visual you’re seeing usually happens for a few common reasons. First, make sure you’re using the Azure Maps visual and not the older Map visual, because older visuals can cause problems. The data is also important, Azure Maps needs valid latitude and longitude values or correct location names, so it’s worth checking for typos or formatting issues. Also, make sure your Power BI Desktop is updated to the latest version, as older versions can have compatibility problems. You should also check that map visuals are enabled in your settings and try clearing the cache, since cached data can sometimes stop the visual from showing.
Some users have noticed that the visual can still appear blank even with correct data, or work in the Service but not in Desktop, which shows there can be occasional quirks. In these cases, clearing the cache or reinstalling the visual usually helps. Overall, checking your data, updating Desktop, and managing the visual solves the issue in most cases. If it still doesn’t work, sharing a sample of your data or any error messages will help figure out the rare cases.
Hi isThatAFrog ,
I hope the information provided above assists you in resolving the issue. If you have any additional questions or concerns, please do not hesitate to contact us. We are here to support you and will be happy to help with any further assistance you may need.
- v-sshirivolu9 months agoCommunity Support
Hi isThatAFrog ,
I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you