Average function giving different result per row

[Anonymous]

Hi,

I'm trying to get an average from a column but is giving a different value every row.

I'm unsure how to find the average for the entire column.

The data source is a salesforce report I created with some mock cases.

I've created a new column to calculate the average: 

Average IRT= AVERAGE('Closed cases'[Initial response business hours])

Output:

Anyone have an idea how to get one value for the entire column?

Thanks!

[mussaenda]

Hi @Anonymous ,

You may want to try this:

Average IRT= CALCULATE(AVERAGE('Closed cases'[Initial response business hours]), ALL('Closed cases'))

[Anonymous]

@mussaenda Thanks for the quick reply. Unfortunately it gives the same result as before.

[mussaenda]

Strange. Are there any data on your visual from different table?

[Anonymous]

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@mussaenda wrote:

Strange. Are there any data on your visual from different table?

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Just one table is used in this visual.

[Anonymous · Accepted solution]

I've found the solution. 

The problem was with how the report was being generated not with the formula.

[dax]

Hi JeanStargir,

So it seems that  you solve your problem, right? If so and if you'd like to, you could mark corresponding post as answer or share your solutions. That way, people who in this forum and have similar issue will benefit from it.

Best Regards,
Zoe Zhi

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.