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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Average Calculations

Hi   I need to calculate an average hours spent with customers on a monthly basis per program. What I am trying to determine is whether the average time spent with a customer is going up or down on...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    Thanks, that has worked well other than I have ran into an issue. I need to be able to filter by program and get the average hours on the program. I have tried to do this with a slicer. It changes everything bar the cumulative count of clients, which then impacts the average hours. What can I put in the measure to be able to take into account of this?

     

    For example Customers 1-4 maybe in Program A and 5-7 maybe in Program B and so on.

     

    Thanks

Nathaniel_C's avatar
Nathaniel_C
Community Champion
6 years ago

Hi Anonymous ,

Ran into a little trouble with the dates as you can see, but the totals are correct in the right column. Will try to straighten out the dates.

 

Nathaniel

  • Nathaniel_C's avatar
    Nathaniel_C
    Community Champion
    6 years ago

    Hi Anonymous 

     

    The dates are good.  Not sure what you are trying to do next.

     

    If this solves your issues, please mark it as the solution, so that others can find it easily. Kudos are nice too.
    Nathaniel