Forum Discussion
gautampruthi
Helper II
1 year agoAuto attendant and Call queue historical reports - Version V3.2.0 - Error
Hi, i want to analyse the teams call and queue data and downloaded Teams Auto Attendant & Call Queue Historical Reports pbit but i when i am opening the report i am getting two errors which are ...
- 1 year ago
Hi gautampruthi ,
The problem is in one of the steps in table [fCallQueueAnalytics], ther error is in column text, there's was written AvgCallCuration instead of Duration, so you need to go to power query, and select the table fCallQueueAnalytics,
now go to Applied Steps - Renamed Columns
Replace D with C to be AvgCallDuration.
At this point the problem wil be resolved now you can close and apply and your report will load with no errors as you can see bellow:
Let me know if this help you.
Please give a Kudo and if this help you, consider to accept as solution.
Thank you
gautampruthi
Helper II
1 year agoLooks like an access issue i have report reader access,
- Bibiano_Geraldo1 year ago
Super User