Auto attendant and Call queue historical reports CDQ

Hi tmears ,

If you were using v1.64 or earlier, you might encounter an error when v3.x.x tries to retrieve the data from VAAC. To resolve this error, it's necessary to clear any previous credentials from Power BI.

1. Open the v3.x.x template to clear the error.
2. Select File > Options & Settings > Data source settings.
3. Select the dropdown menu for Clear Permissions, and then select Clear All Permissions.
4. Close the template after they're cleared, and restart Power BI. You'll be asked to authorize again.

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly.