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tobias29's avatar
tobias29
Frequent Visitor
6 months ago
Solved

Authentication and Query issues - cannot authenticate, queries hang

I have a report that's been causing me issues for weeks. It's massive and has lots of queries with fairly complex operations, so always takes hours to work on.  I'm trying to publish a fix in one of ...
Need Help
  • Mauro89's avatar
    Mauro89
    6 months ago

    Hi tobias29, 

    have you tried to start with a new report and a blank query to isolate the issue. By this you can check if the issue is on the Sharepoint Auth itself or not. From there you can dig deeper in troubleshooting.

     

    Possible next checks:

     

    • Clear Power BI Desktop credential cache: File → Options → Data source settings → Clear all cached credentials, then restart Desktop
    • Use Organizational account authentication instead of Windows credentials when the prompt appears
    • Try authenticating with anonymous first, then switch back to organizational (forces credential refresh)
    • Sign out and sign back into Power BI Desktop completely
    • Check if corporate VPN or firewall settings changed (blocking OAuth endpoints)
    • Try from a different network (home WiFi vs office network)

       

       

    Best regards!

    PS: If you find this post helpful consider leaving kudos or mark it as solution