Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

ArcGIS map bug

I have been using a report using ArcGIS map to display a map of Belgian postal codes. It has been working fine until this morning, but then it stopped working all of a sudden: nothing is displayed any more.

 

Somehow, the settings changed and I can no longer select "One country" in the "Locations are in" menu. It is now set as "Many countries", the change happened on its own, and I cannot revert it.

If I create a new map, the menu is fully bugged and does not let me select anything:

I tried reinstalling power BI, signign out, signing in, restarting my PC, but nothing happens.

 

Below my version:

How can I fix it?

Need Help

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Anonymous 

    I update the version of my desktop to 2021 December ,and add the ArcGIS map ,it seems normal . You can try to put the pbix file on another computer for testing to see if the content of layers can be displayed normally .

    If it is, you need to uninstall Desktop again, then download the installation package from the link below and reinstall it.

    https://www.microsoft.com/en-us/download/details.aspx?id=58494

    Best Regard

    Community Support Team _ Ailsa Tao

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Hi Anonymous ,

       

      Thank you for your response.

       

      I tired:

      - installing it on my personal computer

      - using it on a remote desktop (on which it used to work in the past)

       

      Unfortunately, in both cases I encountered the same issue.

       

      EDIT: the issue has already appeared to other users in the same way it's affecting me.

       

      Best regards.

      Pietro

    • yves-K's avatar
      yves-K
      Regular Visitor
      4 years ago

      Hi Anonymous Do you have some news about this issue?

      Thank you !

      • Anonymous's avatar
        Anonymous
        Not applicable
        4 years ago

        Hi,

         

        I believe this issue is driven by the December Power BI update.

         

        Upon reverting to an older version (but not too old, else the map wouldn't work at all), the issue disappeared.

         

        Hope this helps!

  • Boessu's avatar
    Boessu
    New Member
    4 years ago

    I have the exact same issue. I hope Microsoft fixes this bug soon!

  • yves-K's avatar
    yves-K
    Regular Visitor
    4 years ago

    I have exactly the same issue since the installation of Power BI updates (décember 2021) with frenchs departments !

    The location country options stay on "Plusieurs Pays". We can't choose the country in the list below. It's greyed.

    Thanks for your help !