Forum Discussion
ArcGIS login problems - deleting CES/cache doesn't work
I am having problems logging into ArcGIS via the visual.
The sign in button is unclickable. The radio buttons can be selected, but I cannot ever click sign in.
I have tried the recommended options here: https://community.powerbi.com/t5/Desktop/Unable-to-sign-in-to-ArcGIS-on-Power-BI/td-p/2124430 but no luck.
I have checked my ArcGIS account and it is fine:
If anybody has any advice on how I could fix this, I'd appreciate it.
Hi,
The solution was entirely different and can be found here:
https://community.esri.com/t5/arcgis-online-questions/can-t-login-to-arcgis-online-in-power-bi-desktop/td-p/1141735Specifically, to disable the "Power BI Desktop infrastructure update" preview feature to resolve ArcGIS login issues for PowerBI. If you can't click the button, try disabling this feature.
3 Replies
v-yanjiang-msftCommunity Support
Hi Anonymous ,
You can try to follow the instructions here: Configure cross-origin resource sharing—ArcGIS for Power BI
There are also some different discussions in this thread for your reference: Recent ArcGIS for Power BI login issue
Best Regards,
Community Support Team _ kalyjIf this post helps, then please considerAccept it as the solution to help the other members find it more quickly.
Hi,
The solution was entirely different and can be found here:
https://community.esri.com/t5/arcgis-online-questions/can-t-login-to-arcgis-online-in-power-bi-desktop/td-p/1141735Specifically, to disable the "Power BI Desktop infrastructure update" preview feature to resolve ArcGIS login issues for PowerBI. If you can't click the button, try disabling this feature.