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Anonymous
Not applicable

ArcGIS login problems - deleting CES/cache doesn't work

I am having problems logging into ArcGIS via the visual.

zhivana_0-1647991467773.png

 

The sign in button is unclickable. The radio buttons can be selected, but I cannot ever click sign in.

 

I have tried the recommended options here: https://community.powerbi.com/t5/Desktop/Unable-to-sign-in-to-ArcGIS-on-Power-BI/td-p/2124430 but no luck.

 

I have checked my ArcGIS account and it is fine:

zhivana_1-1647991522739.png

If anybody has any advice on how I could fix this, I'd appreciate it.

 

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi,

The solution was entirely different and can be found here:
https://community.esri.com/t5/arcgis-online-questions/can-t-login-to-arcgis-online-in-power-bi-deskt...

 

Specifically, to disable the "Power BI Desktop infrastructure update" preview feature to resolve ArcGIS login issues for PowerBI. If you can't click the button, try disabling this feature.

View solution in original post

3 REPLIES 3
Anonymous
Not applicable

Hi,

The solution was entirely different and can be found here:
https://community.esri.com/t5/arcgis-online-questions/can-t-login-to-arcgis-online-in-power-bi-deskt...

 

Specifically, to disable the "Power BI Desktop infrastructure update" preview feature to resolve ArcGIS login issues for PowerBI. If you can't click the button, try disabling this feature.

v-yanjiang-msft
Community Support
Community Support

Hi @Anonymous ,

You can try to follow the instructions here: Configure cross-origin resource sharing—ArcGIS for Power BI

 

There are also some different discussions in this thread for your reference:  Recent ArcGIS for Power BI login issue

 

Best Regards,
Community Support Team _ kalyj

If this post helps, then please considerAccept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

Thanks for the advice.

I have asked my IT team to configure the CORS as described

It's an odd problem, because my co-workers are not encountering the same problem, and I can login when I publish a report online

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