ArcGIS Maps Not working

Hi clarainesgg -When signed in to a valid ArcGIS Enterprise account through Report Server (online environment only); not supported in a disconnected environment or with ArcGIS Online. Accessing Report Server with ArcGIS for Power BI consumes ArcGIS credits.

https://learn.microsoft.com/en-us/power-bi/visuals/power-bi-visualizations-arcgis#considerations-and-limitations

 

reference link:

Solved: ArcGIS Map visual - Microsoft Fabric Community

Clear the browser's local storage—ArcGIS for Microsoft 365 | Documentation

If the problem persists, try accessing the map from a different browser or device to see if the issue is specific to your current settings.
Visit the Esri community forums or the ArcGIS for Power BI blog to see if there are any known issues or the latest updates that could be causing this issue. You can refer to the following links:

ArcGIS GIS in PowerBI sign in button does nothing ... - Esri Community

 

ArcGIS for Power BI - v2024.1 - Esri Community

Hope this helps.

 

Hi clarainesgg ,

 

Power BI Desktop supports the use of Group Policy to disable ArcGIS for Power BI on deployed computers throughout your organization, so check that your computers are enabled for ArcGIS for Power BI.
More details can be found in the documentation: Create an ArcGIS map in Power BI - Power BI | Microsoft Learn

 

Alternatively, you can try clearing the local storage in Power BI Desktop.
1. On your local system, depending on how Power BI was installed, browse to one of the following folder locations:
• .exe version—%LocalAppData%\Microsoft\Power BI Desktop (for example, <user>\AppData\Local\Microsoft\Power BI Desktop)
• Microsoft Store version—C:\Users\<user>\Microsoft\Power BI Desktop Store App
2. Delete the CEF folder.
3. Delete the WebView2 folder.
4. Delete the Cache folder.
5. Restart the computer.

 

For more details, please refer to the following link. Other articles in the administer may also be helpful, you can check them out.

Clear the browser's local storage—ArcGIS for Microsoft 365 | Documentation

 

If your Current Period does not refer to this, please clarify in a follow-up reply.

 

Best Regards,

Clara Gong

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