Forum Discussion
April 2020 Update - "An error occurred while rendering the report" Using Maps Visualizatiions
Hello, dear members from the Power BI community,
I've recently updated the Power BI Desktop to the latest version (april 2020 2.80.5803.1061 64-bit), installed with .exe file from the Power BI website, running on a Windows 10 64-bit machine.
Now, whenever I use a map visualization on any of my reports I get an error message like the following:
"An error occurred while rendering the report"
I believe this would be the translation for the error, since I'm using the Power BI desktop in brazilian portuguese.
Below, there's an image showing the eror:
I'm using two simple data sources (a csv and a xlsx file), but this error is ocurring even if I open a new blank PBIX file and create a map on it.
I've tried some suggetions from other posts like erasing the content of "C:\Users\<USER_NAME>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache", whitout success.
I can access Bing Maps using Internet Explorer whitout any problems. Do you know what might be the problem?
Thanks in advance.
This is the feedback I get when copying the error detals (it's really long, so I'm sharing only part of it. If necessary I can post the rest of it):
Feedback Type:
Frown (Error)
Error Message:
Erro ao renderizar o relatório.
Stack Trace:
(at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:line:113806:86)
TypeError: Cannot read property 'sessionId' of undefined
at n.authenticateClientAndRetrieveSessionId (https://www.bing.com/rb/3x/cj,nj/lmmT9JeOJYT86dT5JXI4aCEo03g.js?bu=B6cFzgXXBdkFmQXcBawF:1:194092)
at n.getCopyrights (https://www.bing.com/rb/3x/cj,nj/lmmT9JeOJYT86dT5JXI4aCEo03g.js?bu=B6cFzgXXBdkFmQXcBawF:1:181453)
at https://www.bing.com/rb/3x/cj,nj/XYkYDe4RkGCll1cDkYyAWMV6GiA.js?bu=BKcF4AXnBawF:1:50767
at Array.forEach (<anonymous>)
at t.getCopyrights (https://www.bing.com/rb/3x/cj,nj/XYkYDe4RkGCll1cDkYyAWMV6GiA.js?bu=BKcF4AXnBawF:1:50465)
at a.getCopyrights (https://www.bing.com/rb/3x/cj,nj/lmmT9JeOJYT86dT5JXI4aCEo03g.js?bu=B6cFzgXXBdkFmQXcBawF:1:210342)
at t._updateCopyright (https://www.bing.com/rb/3x/cj,nj/T80DhD-85m-YobVOu9tGua6h10Y.js?bu=A6cF6wasBQ:1:2749)
at n.handler (https://www.bing.com/rb/3x/cj,nj/T80DhD-85m-YobVOu9tGua6h10Y.js?bu=A6cF6wasBQ:1:2212)
at n.invoke (https://www.bing.com/rb/3x/cj,nj/lmmT9JeOJYT86dT5JXI4aCEo03g.js?bu=B6cFzgXXBdkFmQXcBawF:1:50465)
at n.invoke (https://www.bing.com/rb/3x/cj,nj/lmmT9JeOJYT86dT5JXI4aCEo03g.js?bu=B6cFzgXXBdkFmQXcBawF:1:52324)
Stack Trace Message:
Erro ao renderizar o relatório.
Invocation Stack Trace:
em Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
em Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
em Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass0_1.<SendAndMarshalExceptions>b__0(Object null)
em System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
em System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
em System.Delegate.DynamicInvokeImpl(Object[] args)
em System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
em System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
em System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
em System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
em System.Windows.Forms.Control.InvokeMarshaledCallbacks()
em System.Windows.Forms.Control.WndProc(Message& m)
em System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
em System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
em System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
em System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
em System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
em System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
em System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
em Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
em Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
em Microsoft.PowerBI.Client.Program.<>c__DisplayClass2_0.<Main>b__1()
em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
em Microsoft.PowerBI.Client.Program.Main(String[] args)
2 Replies
- amitchandak
Super User
RenatoHenz , Check and log ticket at
- v-deddai1-msft
Community Support
Hi RenatoHenz ,
As a workaround, you can downgrade the desktop to the lower version.These are the link to the previous version if you want to reverthttps://docs.microsoft.com/en-us/power-bi/desktop-latest-update-archive
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Best Regards,
Dedmon Dai