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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Application crashes seconds after it opens

Did a fresh install of PowerBI & fired it up, unfortunately, after a few seconds, it crashes. Happens in both the MS Store version & 64-bit installer version. No RAM overuse Clearing cache in App...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    AnkitKukreja, finally found the solution. Undervolting is the cause here (Through intel XTU). Even though it was perfectly stable UV & all other apps worked fine, Power BI seems to have some conflicts

AnkitKukreja's avatar
AnkitKukreja
Icon for Super User rankSuper User
5 years ago

Hi Anonymous 

This is probably due to some issues in your installation. Please uninstall it properly and delete the backup files from your c/d drive and try and reinstall it again.

I don't think there's any other issue rather than this.

Thanks,

Ankit

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi AnkitKukreja,

 

Thanks for the response.

 

I tried that. Infact, I even did a clean install of windows yesterday & installed Power BI from store. Same issue. Then I tried the installer versions, again, same issue

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Thanks AnkitKukreja 

       

      Will try that again! Do you think I should try the 32 bit installer on the site instead?

      • AnkitKukreja's avatar
        AnkitKukreja
        Icon for Super User rankSuper User
        5 years ago

        Hi Anonymous 

         

        On windows search about and check your system config, whether it's 32 or 64. You should use Power BI desktop according to that.

         

        Thanks,

        Ankit