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wvanpeel's avatar
wvanpeel
Icon for Advocate II rankAdvocate II
9 years ago
Solved

An error occurred while rendering the report (hierarchy slicer issue?)

Since the July 2017 update, I get this error in PBI Desktop on opening every report that uses the Hierarchy slicer.  Hitting Close will continue and it will work. When I remove this slicer I do not...
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Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi wvanpeel, 

 

A new version of Hierarchy Slicer is available! I tested the 1.0.6.0 version and didn't face the issue (fixed - issue related to message An error occurred while rendering the report)!

 

Office Store link: https://store.office.com/en-us/app.aspx?assetid=WA104380820&sourcecorrid=fc55555f-b527-4bc0-bbb5-224152aac761&searchapppos=10&ui=en-US&rs=en-US&ad=US&appredirect=false&reviewid=ed77436f-9934-4f24-b8ca-99450e489313&AuthType=1&username=ito_c%40linuxmail.org&fromAR=1

 

So, if you update the Hierarchy Slicer to 1.0.6.0 version and face the issue again just clear cash:

 

1) Close all instances of Power BI Desktop

2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

  • replace <system drive> with your operating system hard disk partition
  • replace <user> with your user profile name, typically the alias you login to Windows with

3) Delete all contents of this folder

4) Restart Power BI Desktop