Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
Adham
Helper III
Helper III

An error occurred while processing the data in the dataset.

Hello All,

 

I created a report using Direct Query for Postgres database on Azure. It works perfectly on PowerBI desktop but when i upload it to PowerBI service the dataset refreshes fine and there seems to be no errors when refreshing the data on demand. However, when i go to the report i always get the following error 'An error occurred while processing the data in the dataset.' and i cant view any of the graphs i created. When i click on any graph to see more details i get the following:

 

'Couldn't retrieve the data for this visual. Please try again later.'

 

I tried all privacy settings but nothing is working for me. I also do not use a gateway as all the data is in the cloud so i am really unsure about what to do.

 

Any ideas?

1 REPLY 1
v-zhenbw-msft
Community Support
Community Support

Hi @Adham ,

 

Maybe you can configure a gateway and try again.

This is usually a transient issue. If you try again later and you still see this message, contact support.

https://powerbi.microsoft.com/en-us/support/

 

Support Ticket .gif

 

Best regards,

 

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.