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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

All visual missed

Hey expert, I saved pbi files, then i reopened the file - all visuals are lost, not previous pages as well. But all the queries are stored. Do you know whether it is a bug or i missed something? Thanks 

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  • v-henryk-mstf's avatar
    v-henryk-mstf
    5 years ago

    Hi Anonymous ,

     

    Can you provide more information, such as what operations were performed before closing this file. You can also check the specific settings in the option for troubleshooting.

     


    If the problem is still not resolved, please provide a specific visual screenshot of the error.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

6 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hey, it did had recover files before. After i stored that file, i chose to clean the clipboard. All the queries was stored, but the visuals disappeared. 

  • v-henryk-mstf's avatar
    v-henryk-mstf
    Community Support
    5 years ago

    Hi Anonymous ,

     

    Can you provide more information, such as what operations were performed before closing this file. You can also check the specific settings in the option for troubleshooting.

     


    If the problem is still not resolved, please provide a specific visual screenshot of the error.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Thanks Henry, I recreated all the visuals - due to all queries stored successfully, it was not too much repeat work to do. When it is happened, everything is normal. But sometimes pbi desktop screen was frozen, i had to force it to shut down. 

    • MATTHEWW's avatar
      MATTHEWW
      Frequent Visitor
      4 years ago

      I had exact the same issue today. PBI Desktop report contains multiple pages of visuals, once it was published, it shows nothing in  PBI Service (all pages gone, just ome blank page left), then after reopen my PBI Desktop report, all the pages gone locally as well. I can only recover the file from 1 days ago, two most current versions all blanked when I tried to open and recover from local drive.

      • Anonymous's avatar
        Anonymous
        Not applicable
        4 years ago

        Unfortunately, PBI does not offer version history at this moment, otherwise it would be easy to check back the files. Get habits to save files as often as possible.