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@KYOSHIKAWA
There is an official doc for that issue, please try the resolutions:
https://support.microsoft.com/en-us/help/313472/the-document-is-locked-for-editing-by-another-user-e...
Or you can contact Microsoft support directly: https://support.microsoft.com/en-us/contactus/
Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Dear Paul Zheng,
Thank you for your reply.
I understand the situation.
However when others open the power bi file, I don't have the authority which the power bi file is closed ?
We want to only know that if others open the file, the system notice us the situation.
Of course, if we can set the authority for only-read to others is the best solution, I think.
Best regards,
@KYOSHIKAWA , this can be that file is opened at two places. Is it on a shared folder?
On your system close all power BI files. Check the task manager, if power is running. Close power bi tasks, if they are still running; a few mins after you close all the files.
Dear amitchandak,
Thank you for your reply and I am sorry for my late reply.
I understand the situation that the file is opened at two places and it is put on shared folder.
However the alert message, which shows the file is opened at two places, is not revealed.
Hence we don't notice that others opens the file and we start editting or updating.
After the completion of the editting or updating the file, we tried to save the file.
However it is failed, because others is opening the file.
Hence we need the alert message, which shows the file is opened at two places, before our editting.
We want to know how to set the message is revealed.
I am sorry for telling you the detail of the situaton.
Best regards,
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