Forum Discussion
Adobe and Power BI Connector
unable to connect Adobe analytics to Power BI Desktop as screen turning to grey while signing in.
This is occurring for someone in my organization as well. A few suggestions:
- restart your computer
- make sure all other instances of Power BI and web browsers are closed before attempting to authenticate
- In Power BI, under Edit Queries on the ribbon, select Data Source Settings.
- delete all cached credentials for AdobeAnalytics from both the Data sources in current file and Global permissions lists, and then try to authenticate again
EDIT: Here's another post I found on the topic (no resolution though): https://community.powerbi.com/t5/Desktop/Unable-to-connect-Adobe-Analytics-to-Power-BI-Desktop-blank/m-p/498941/highlight/true#M232742
13 Replies
Here's a workaround to perform the "one-time" Authorization needed to access the Adobe Analytics Connector in the Power BI Desktop in a separate browser.
1. In a separate browser navigate to this link. The link is defined with the client_id used by the Power BI Desktop application that you need to authorize with Adobe.
2. Login with your Adobe ID.
3. The Authorization page will appear. Authorize access and then close the browser window after it progresses to a blank screen at "https://oauth.powerbi.com".
4. Then go back to Power BI Desktop and you will be able to successfully log in with your newly authorized Adobe ID.Thanks a lot, JeremyKingAdobe.
It's working now!- jeffshieldsdev
Solution Sage
Thanks Anonymous , this is working for users in my organization too.
Hi,
Do you know if this will work with Quickbooks, Im having the same problem where I get a blank screen
- jeffshieldsdev
This is occurring for someone in my organization as well. A few suggestions:
- restart your computer
- make sure all other instances of Power BI and web browsers are closed before attempting to authenticate
- In Power BI, under Edit Queries on the ribbon, select Data Source Settings.
- delete all cached credentials for AdobeAnalytics from both the Data sources in current file and Global permissions lists, and then try to authenticate again
EDIT: Here's another post I found on the topic (no resolution though): https://community.powerbi.com/t5/Desktop/Unable-to-connect-Adobe-Analytics-to-Power-BI-Desktop-blank/m-p/498941/highlight/true#M232742
- jeffshieldsdev
Since it's an Adobe.com page that's not rendering, perhaps it's an intemittent issue on their end?
