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stepanpudlak's avatar
stepanpudlak
Regular Visitor
8 years ago

Adobe Analytics connector: access forbidden

Hi,

 

I have an issue with Power BI Desktop connector to Adobe Analytics. I can sign in with my Adobe ID, but when I push "Connect", I get "Access to the resource is forbidden."

 

Few remarks:

- I have full access to API and web services on my Adobe ID.

- Connecting Adobe to Power BI Web Service works fine with my Adobe ID (but, of course, you can't work with your data in Web Service the same way as in Desktop).

- I tried reseting my password and connect to other Adobe accounts, but with the same result.

 

Thanks for any reply,

Štěpán

Need Help

6 Replies

    • stepanpudlak's avatar
      stepanpudlak
      Regular Visitor
      8 years ago

      Hi Lydia,

       

      unfortunately, I'm not able to connect to the reporting suite, although I'm logged in (in the Desktop) to the account where I have connection to AA report in Web Service.

       

      But thank you anyways,

      Štěpán

      • dekidixie's avatar
        dekidixie
        Frequent Visitor
        8 years ago

        Hi Štěpán

        I had the same issue while trying to use the Adobe Analytics connector in Power BI Desktop.

        After several frustrating hours, I found the root issue. It's due to AA permissions.

        You need to get an AA admin to add your email/ID to AA, on their Admin Console.

        Once added, you will receive a strange email "you now have access to Adobe Analytics" even though you had access all along.

        Basically boils down to AA user permissions.

         

        Hope this helps, and you can get the connector to work!

        Deki.