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stepanpudlak's avatar
stepanpudlak
Regular Visitor
8 years ago

Adobe Analytics connector: access forbidden

Hi,   I have an issue with Power BI Desktop connector to Adobe Analytics. I can sign in with my Adobe ID, but when I push "Connect", I get "Access to the resource is forbidden."   Few remarks: -...
Need Help
  • stepanpudlak's avatar
    stepanpudlak
    Regular Visitor
    8 years ago

    Hi Lydia,

     

    unfortunately, I'm not able to connect to the reporting suite, although I'm logged in (in the Desktop) to the account where I have connection to AA report in Web Service.

     

    But thank you anyways,

    Štěpán

    • dekidixie's avatar
      dekidixie
      Frequent Visitor
      8 years ago

      Hi Štěpán

      I had the same issue while trying to use the Adobe Analytics connector in Power BI Desktop.

      After several frustrating hours, I found the root issue. It's due to AA permissions.

      You need to get an AA admin to add your email/ID to AA, on their Admin Console.

      Once added, you will receive a strange email "you now have access to Adobe Analytics" even though you had access all along.

      Basically boils down to AA user permissions.

       

      Hope this helps, and you can get the connector to work!

      Deki.

       

      • stepanpudlak's avatar
        stepanpudlak
        Regular Visitor
        8 years ago

        Hi Deki,

         

        yes, we've tried that (I received such email), but it still returns that access is forbidden.

         

        But thanks anyway, I'll keep trying.

         

        Best

        Stepan