Adobe Analytics Unique Visitors Discrepancy

[Anonymous]

Hi there,

I am trying to connect the power BI directly with the Adobe Analytics account but I am getting the wrong results for the Unique Visitors.

Unique Visitors is adding up the numbers for the set of pages whereas in Adobe Analytics, it shows the actual Unique Visitors to that set of pages. Please see the screenshot attached that shows that the actual bounce rate for the set of 15 pages is 3692 but power BI reporting is actually adding up the numbers and displaying the Unique Visitors as 5573 which is quite higher compared to the actual Unique visitors.

Is there a way to get this fixed as this is crucial for our reporting? Looking forward to the solution.

Cheers

[v-diye-msft · Accepted solution]

Hi @Anonymous 

Sorry I have no idea about this, you might refer to the experience legal community for more hints:

https://experienceleaguecommunities.adobe.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Unique%20Visitors 

https://experienceleaguecommunities.adobe.com/t5/Adobe-Analytics-Questions/Unique-visitor-count-wrong/qaq-p/205552