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AlexanderKais
Helper I
Helper I

Adobe Analytics Error | Invalid user specified.

Hello,

since yesterday it is not possible to login to our adobe analytics data.

The following error orruces in Power BI Service and in Power BI Desktop.

Have someone an idea or the same issue?

AlexanderKais_0-1681373711012.png

 

1 ACCEPTED SOLUTION
AlexanderKais
Helper I
Helper I

Solved due to an adobe issue - see Adobe System Status Page.

View solution in original post

3 REPLIES 3
ReportMaster
Post Patron
Post Patron

Hi, @AlexanderKais were you able to find a solution? I used the Adobe native connector but I had some issues with my connection, In case this error happens again anytime, maybe you can connect your data using a 3rd party tool. I've tried windsor.ai , supemetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder,  to make the connection first search for the Adobe connector in the data sources list:

 

ADOBE-1.png

 

Then, you should enter your Adobe credentials to make the connection. After that, you'll see a preview of your data where you can select the fields you want to see in PBI. 

 

ADOBE-2.png

 

Finally, you just have to choose PBI as destination and copy and paste the url that will appear there in PBI desktop --> Get Data --Web > --> Paste the link

 

SELECT_DESTINATION_NEW.png

Hey @ReportMaster ,

the issue was cleaned by Adobe Analytics itself. Solved: Re: Adobe Analytics Error | Invalid user specified... - Microsoft Fabric Community in April 2023.

AlexanderKais
Helper I
Helper I

Solved due to an adobe issue - see Adobe System Status Page.

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