Adding a measure or column as a tooltip to an Azure Map in Power BI leads to a suprising behaviour

[DNMAF]

Based on a solution for showing items of different categories simultaneaously in Azure Mapsin I shared  as a LinkedIn post, I simply wanted to add a field as a tooltip to an Azure Map.

To my surprise, this works well for most countries, but some countries are at least partially "swallowed" by their continent. This means that there is still a bubble and a label for these countries, but the country area (or at least large parts of it) is taken up by the continent (as can be seen from the coloring and the tooltip).

The purpose of my solution described in the earlier LinkedIn post is to display countries and their continents simultaneuosly in an Azure Map. This naturally leads to an overlap of the country and continental areas (or polygons). But it seems to work well.

When I played around with the solution and added a simple tooltip (value=0, doesn't matter wether it's a measure or column), I was surprised by what happened with some countries (see demo attached to my LinkedIn post concerning this issue).

I wouldn't have a problem with this behavior if it occured for all countries. However that is not the case.

To start a small investigation I prepared an (as simple as possible) demo Power BI Project:
▶ Table with columns "Country", "Category", "Label"
▶ Two rows for each country, one for the country and one for the continent
▶ Category can be "Country" or "Continent"
▶ "Label" = name of country or continent
▶ An Azure Maps visual
▶ Simple measure: Sales Measure = 0

Here are some results:
▶ Canada: Only water areas remain of Canada. The rest is taken up by the continent of North America
▶ Chile, Mexiko: Only a few small areas on the coast remain of this countries
▶ Denmark: Danish islands such as Fyn and Sjaelland (incl. Copenhagen) are not part of Azure Maps Europe, but part of Azure Maps Denmark. The European part is taken up by the continent. The islands remain Danish.

Could this mean that the part of a country that belongs to the continent (based on Azure Maps data) is taken up by the continent?
Obviously not:
▶ Some islands in the Atlantic, such as Madeira, belong to Portugal. They are part of Azure Maps Portugal but not a part of Azure Maps Europe. This sounds similar to Denmark. But nothing happens to Portugal.
▶ The polygons that describe the borders of countries are not exactly the same when comparing individual and related borders of an Azure Maps continent model and country model. This results in areas that belong to the continental model but not to the country model, and areas (such as small peninsulas) that belong to the country model but not to the continental model. But for most countries, this doesn't lead to surprises.

Do you have any ideas how this behaviour could be explained?

1) Canada with a measure assigned to tooltip

2) Canada without a measure assigned to tooltip

[kushanNa · Accepted solution]

Hi @DNMAF 

Use tooltip as a page option , then you will not see this issue 

my guess is there must be some kind of layers ordering issue when you use the default tooltip option 

[DNMAF]

Hi @kushanNa ,

wow, yes, that works. Thank you. That's at least a workaround. 

I also suspected that assigning a value to “Tooltips” changes something in the order of the layers / the rendering. But why does this only occur to some countries? I have opened a issue on this.

[kushanNa]

I'm not sure why it's happening for only a few countries — it might be a code-level issue. However, I doubt they'll prioritize fixing it anytime soon, since they've already provided us with another working tooltip option.

[lbendlin]

Consider it a bug, and raise a ticket.

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

[DNMAF]

Trying the first link (I have a Pro license) I found a text box limited to 256 characters. MS answered with a lot of basic instructions including informations about enabling Azure Maps in Power BI and why Azure Maps is not available in certain countries. Below these instructions I found another little box for providing feedback to MS. How can I raise an issue using this link? Did I miss anything?
I'm fairly new to this community. If I try the second link, is it possible to forward my above post to this forum or repost it there? Or would it be better to rewrite it there? May I asked you for some recommondations?

[lbendlin]

Ah so you haven't submitted a ticket before 🙂

What you experience is an attempt by Microsoft to dissuade you from raising the ticket, aka "let them jump through hoops first".  You gave up a little too soon.  Try again, and persist until the "Next" button will be visible that allows you to raise the ticket.

Note: This does require a service contract. If you don't have that then the "Issues"  link is a viable (...) alternative.

[DNMAF]

Thanks again. I don't have a service contract, so I will choose the "Issue" link...

[DNMAF]

Thank you, @lbendlin. That's exactly the answer I would have asked for next. Amazing!

[GeraldGEmerick]

@DNMAF I can successfully recreate this. This is a wild guess but it is quite possible that you found an edge case that the developers of the visual didn't really think about or test. Your approach to this is a bit of a work-a-round so you may have stumbled upon an interesting feature here.

[DNMAF]

Thank you, @GeraldGEmerick for taking a look at my issue. I'm happy that you could recreate it. My next question would have been where I can raise such an issue. But @lbendlin already answered that question.