Forum Discussion
Activate Power BI Pro
Hi All,
We have procured 3 power bi pro licneses but are facing a lot of challenge to activate it.
I received a link from Microsoft Licensing as online administrator, while this page takes to activation page but that shows i do not have access.
Attaching screen shot for the error message below:
3 Replies
HI All,
We have recently purchased 3 Power BI Pro licenses unfortunately i am facing issues to activate it.
I received email from Microsoft Licensing and it takes to a web page and ask to activate the product key , the name as "Power BI Pro Open".
After clicking on that link, the message i get is "There was a problem processing". Error message as below:
You dont have permission to access this page or perform this action.
Support Information:
Correlation Id:
sea#e9780ca8-859b-47fe-9383-698d173f04e2.
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".I got same issue and I cannot create a ticket because I am apparrently not a pro user....I guess the power bi license does not recognizze that I have pro license, yet on my microsoft 365 account I have both licenses the free version and the Pro version,
The free version I created it myself but the pro license was bought and assigned to me by the organization I work for
