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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Accessing Onedrive data issue

Hi,   I'm using Onedrive as my data source. When I tried signing in using the Microsoft account, I'm getting stuck at this Login stage. Previously this is working, I was able to access my Onedrive....
Need Help
  • v-piga-msft's avatar
    v-piga-msft
    7 years ago

    Hi Anonymous ,

    Please check if you have installed the latest version of Power BI Desktop 2.67.5404.801.

    In addition, is your default browser IE browser?

    By my tests with IE 10.0, I could reproduce your issue.

    When I have test with IE 11.0, it will work successfully.

    If it is, please update your IE browser to be the latest version and test again.

    Best  Regards,

    Cherry

     

v-piga-msft's avatar
v-piga-msft
Resident Rockstar
7 years ago

Hi Anonymous ,

Please check if you have installed the latest version of Power BI Desktop 2.67.5404.801.

In addition, is your default browser IE browser?

By my tests with IE 10.0, I could reproduce your issue.

When I have test with IE 11.0, it will work successfully.

If it is, please update your IE browser to be the latest version and test again.

Best  Regards,

Cherry

 

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi v-piga-msft ,

 

Thanks for the following advice below. 

I'm not sure if there was any effect after I have updated my Power BI Desktop and IE browser version but it is now working, it just takes a long time to logged in. After a few days, it was logging in smoothly. Thanks for the help again! :smileyhappy:

 

Regards,

Carmina