Access issues with PowerBI Datasets

Hi judspud , 

Please ensure.

• To get started with this feature, you’ll first need to enable the preview option in Power BI Desktop. Navigate to File > Options and settings > Options > Preview features and enable Power BI Service Live Connection. You’ll need to restart Desktop in order for the option to take effect. Please check your  customers have enable the feature.

• You may not see every dataset that is available to you in the Power BI service, the datasets you’ll see listed are:

  • Datasets you have edit access to. These include datasets you’ve created or datasets you have edit access to in a shared workspace. Datasets created from service content packs should show up in this list as well.
  • Datasets coming from data sources via import, DirectQuery or Push. We do not yet support SSAS data sources via this method, but it is on our roadmap to support this as well.
  • Datasets from Organization Apps once you’ve made a copy. In order to get edit access to a dataset in an org app, you first need to make a copy.

More details: Establish a Power BI service live connection to the published dataset 

I have also found a similar post, please refer to it to see if it helps you.

Change dataset for "Power BI service" live connection? 

If I have misunderstood your meaning , please provide a screenshot with more details.

Best Regards

Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.