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Chema_Ortega's avatar
Chema_Ortega
Helper III
7 years ago
Solved

Access database connection error with Power BI

Hi veryone,   I am trying to connec to an Access database from Power BI, and I am having the next issue:   "Unexpected error   An external componext produced an exception     Feedback Type: ...
Need Help
  • apods1979's avatar
    apods1979
    6 years ago

    Good afternoon!
    The way I found to solve this, there are two options:

    Note: In my case, whenever I upgrade the Power BI Desjtop version, this type of connection is intermittent !!!

    1. Reinstall (AccessDatabaseEngine_x64.exe)

    If no...
    1. Uninstall / Install Power BI
    2. Reinstall (AccessDatabaseEngine_x64.exe)

    In my case it has worked perfectly when the error occurs !!!

     

    Hope this helps!!!

v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
7 years ago

Hi Chema,

 

The bit version mismatch could be a problem. Please refer to power-bi/desktop-access-database-errors. If it's possible for you to share a little sample? Please don't share sensitive data.

 

Best Regards,
Dale

Chema_Ortega's avatar
Chema_Ortega
Helper III
7 years ago

 

Thanks a lot, Dale!

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    7 years ago

    Hi Chema_Ortega,

     

    I would suggest you file a support ticket here. It's free if you have a Pro licence. 

    create-ATicket

     

    Best Regards,
    Dale

    • Chema_Ortega's avatar
      Chema_Ortega
      Helper III
      7 years ago

      Thanks a lot, Dale!!!!

       

      Best regards,

       

      Chema