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Syndicate_Admin's avatar
Syndicate_Admin
Icon for Administrator rankAdministrator
4 years ago

About Payment Plan

The user comunicandosalud.com during the month of May has been deducted several payments, and the plan of 9.99 and today another purchase was made. In addition, it is not letting the export do. Please review the account and take into account the additional payments for the next few months.

Thank you.

2 Replies

  • dhruvinushah's avatar
    dhruvinushah
    Icon for Responsive Resident rankResponsive Resident
    4 years ago

    Hi Syndicate_Admin , 
    It seems this is an issue associated with the user's Power BI pro Licence fee of 9.99 for it's users (may be trial got over and fee was issued) - we can't know for sure. 
    The user's problem of not being able to export... could be associated to the workspace settings and other things like activating the option from the Power BI Desktop options etc. 

    I think the user posted here for help but this needs to be transferred to Power BI Account support group. 

    Thanks.