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kelvinbala
Regular Visitor

ALL & ALLEXCEPT, ALL FUNCTION.. Want to display the overall average in each row

Hi Team, 

 

The code below works, it calculates the service Level of three different teams, 

 

Service Level= CALCULATE(COUNTROWS('Call Log'), 'Call log'[CAMPAIGN] = "Inbound", Call Log[Queue TIme (sec)] <= 1) / [Total Inbound Call]
 
Now the issue is that instead of showing the service level for each team, I don't want to filter by Team 
 
kelvinbala_1-1626222867764.png

 

 
I have two Tables, Call Log and Teams Table. How can I use the ALL or ALLEXCEPT 
 
 

 

 
 
 
 
 
 
 
1 ACCEPTED SOLUTION
Ashish_Mathur
Super User
Super User

Hi,

Try this measure

Measure = calculate([Sevice level],all(Teams[Team]))

Also, modify your Service level measure to

Service Level= divide(CALCULATE(COUNTROWS('Call Log'), 'Call log'[CAMPAIGN] = "Inbound", Call Log[Queue TIme (sec)] <= 1),[Total Inbound Call])


Regards,
Ashish Mathur
http://www.ashishmathur.com
https://www.linkedin.com/in/excelenthusiasts/

View solution in original post

1 REPLY 1
Ashish_Mathur
Super User
Super User

Hi,

Try this measure

Measure = calculate([Sevice level],all(Teams[Team]))

Also, modify your Service level measure to

Service Level= divide(CALCULATE(COUNTROWS('Call Log'), 'Call log'[CAMPAIGN] = "Inbound", Call Log[Queue TIme (sec)] <= 1),[Total Inbound Call])


Regards,
Ashish Mathur
http://www.ashishmathur.com
https://www.linkedin.com/in/excelenthusiasts/

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