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Libbyb23
Resolver I
Resolver I

A User is having issues accessing the data like others

Hi, 

one of my users who is set up as a Viewer (just like every other user on the workspace) has a different view and it weirdly changed on Thursday. For example the data is suppose to look like:

Libbyb23_0-1722971907017.png

But a few of the graphs are not working properly/missing data. It only happens for this one user.

Libbyb23_1-1722971941345.png



we tried removing him and adding and it did not work.



1 ACCEPTED SOLUTION

Hi! Thanks for your quick response. He had removed a filter selections lol haha

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3 REPLIES 3
vanessafvg
Super User
Super User

maybe get the user to clear their browser cache?   





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Hi! Thanks for your quick response. He had removed a filter selections lol haha

ah!





If I took the time to answer your question and I came up with a solution, please mark my post as a solution and /or give kudos freely for the effort 🙂 Thank you!

Proud to be a Super User!




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