Forum Discussion
Error with refresh through on-premise data gateway (Gen2 Dataflow) - "ParquetSharpNative"
Hi Anonymous , you are right, sorry. We have sent / uploaded the logs this morning via the open ticket #2402090050003022.
Further, we have downgraded the Gateway to September 2023 version and the Gen2 Dataflows work again! It seems also we are not the only ones having this issue since last week.
Hello,
We apologize for the issues you are running into. For the error - "ParquetSharpNative": A DLL initialization routine failed which you are getting when trying to refresh a gen2 dataflow via gateway,. Can you please capture Process Monitor logs on the gateway machine, by following the below instructions
1. Download the Process Monitor tool from - Process Monitor - Sysinternals | Microsoft Learn
2. Unzip the folder and run procmon64.exe
3. Refresh the Gen2 dataflow via gateway.
4. Save the Procmon logs and share it (check your private message for sharing instructions).
5. Please ensure to provide the start time and end time for the refresh as it will be helpful in correlating it with the process monitor logs.
The logs which process monitor collects may have more information about why the DLL in question is failing to load.
Thanks!
Thank you kayzid I will do that next week on Monday with the infrastructure engineer. I'll send the logs as soon as I have them.
Hi JayJay11
We haven’t heard from you on the last response and was just checking back to see if you can provide the details as mentioned above.
Thanks.Hi Anonymous , you are right, sorry. We have sent / uploaded the logs this morning via the open ticket #2402090050003022.
Further, we have downgraded the Gateway to September 2023 version and the Gen2 Dataflows work again! It seems also we are not the only ones having this issue since last week.
