Dataflow refresh button is greyed out/inactivated

[marceloap]

My client sent me this print. Why can't he press the button? He told me that even if he creates a Dataflow with his own account it still happens.

[Anonymous]

Hi @marceloap 

Can you tell me if your problem is solved? If yes, please accept it as solution.

Regards,

Nono Chen

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[Anonymous · Accepted solution]

Hi @marceloap 

Please confirm the permission issue with your customer.

Under normal circumstances, if the permissions are correct, such problems will not occur.

Here are some directions to check:

Permissions: Make sure your client has the necessary permissions to access settings. They may need to be an administrator or have a higher-level role in the workspace.

Role Assignments: Verify the roles assigned to your client. Some roles may have restricted access to certain features, including settings.

Workspace Settings: Check if there are any specific settings or policies in the workspace that may limit access to settings options.

Regards,

Nono Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.