00;31 second failed timeout for Dataflows Gen 1 with Redshift Connection

[rtylerr]

Hi all

I connect to my redshift cluster through a gateway, the data loads in dataflow preview, then when I go to refresh in the workspace i get an error, a random activity id throw up in the excel output - and it usually is 00;31 seconds before it fails everytime.

Is this a gateway issue?

Helpppp

Thanks

Rob

[v-tsaipranay]

Hi @rtylerr ,

I wanted to follow up on our previous suggestions. We would like to hear back from you to ensure we can assist you further.

Thank you.

[v-tsaipranay]

Hi @rtylerr ,

Thank you for reaching out to the Microsoft Fabric Community Forum.

Since the preview loads but the refresh consistently fails around 00:31 seconds, this usually suggests a network timeout on the gateway path rather than an issue with Fabric Dataflow. Please check the gateway host's firewall or proxy settings and make sure there isn’t a 30-second idle or session timeout for outbound connections to Redshift. Dataflows Gen2 has better network management, so switching to Gen2 is recommended if possible.

Thank you.

[rtylerr]

Thanks all for your help. I've given this information to the IT admin who has access to the gateway to try troubleshoot. What is annoying is that this was all fine when we first connected a few weeks back.

[v-tsaipranay]

Hi @rtylerr ,

Thanks for the update. Could you please let us know if the issue has been resolved? If you still require support, please let us know, we are happy to assist you.

Thank you.

[tayloramy]

HI @rtylerr, 

Can you give us some more details? Do you have any error messages you can share? 

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