Forum Discussion
Postgresql server extraction not working due to firewall.
The ranges that I asked for add of North Europe region are the following.
"13.69.227.232/29",
"13.74.80.74/32",
"13.74.111.144/30",
"40.113.23.157/32",
"40.113.88.37/32",
"40.115.113.228/32",
"52.138.143.55/32",
"52.138.229.68/30",
"137.116.252.9/32",
"2603:1020:5:402::98/125",
"2603:1020:5:802::98/125",
"2603:1020:5:c02::98/125"
Added this to the post for if in the future the problem is solved the next person has a good solution.
Thank you so much 🙂
Hi emartinezh
Thanks for providing the detailed information. Our internal team has suggested that the best course of action is to open a support ticket and have our support team take a closer look at it.
Please reach out to our support team so they can do a more thorough investigation on why this it is happening: Link
After creating a Support ticket please provide the ticket number as it would help us to track for more information.
Hope this helps. Please let us know if you have any other queries.
- emartinezh2 years agoHelper I
We've opened a support ticket and the number is: "2404240050000739"
Thank you so much.
Best regards.
Eduardo