06-21-2021 08:37 AM
Customer Satisfaction Dashboard built using the Numerro Toolkit.
The customer satisfaction dashboard was built for the management of an airline company to help them understand insights collected from customer feedback surveys.
The purpose of the dashboard is to help the airline understand how customers rate the service provided. The insights allow the airline to determine whether they are improving their service with customer expectations. Additionally, it helps them better understand how specific service offerings are performing in regards to customer satisfaction.