BimalSubhasis's avatar
BimalSubhasis
Icon for Advocate III rankAdvocate III
4 years ago

Call Center Insights

Key Insights: Out of the all Answered Calls, maximum calls were dropped around 5pm (13.55%) & 2pm (13.08%) where as 1pm the team observed highest call Answered & 6pm the Lowest.  The queries for TECH...
Business
Technology
  • BimalSubhasis's avatar
    BimalSubhasis
    Icon for Advocate III rankAdvocate III
    4 years ago

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