Call Center Insights 05-07-2022 18:23 PM

[BimalSubhasis]

Key Insights: Out of the all Answered Calls, maximum calls were dropped around 5pm (13.55%) & 2pm (13.08%) where as 1pm the team observed highest call Answered & 6pm the Lowest.  The queries for TECHNICIAN SUPPORT need to targeted where the company observed a 22% downfall in calls. 

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[hgkapadia]

Can you share pbix and data source on hgkapadia@gmail.com?

[Anonymous]

Brilliant work. Please could you share the PBIX file as i develop my end of course project? 

Thank you in advance.

[BimalSubhasis]

Share your Mail ID or Reach me - bimal.bsp@gmail.com

Linkedin - @Bimal Subbhasis

Thanks,

Bimal

[BimalSubhasis]

Share your Mail ID or Reach me - bimal.bsp@gmail.com

Linkedin - @Bimal Subbhasis

[Tugaycanim]

Can you share the source file?

tugaycanim@gmail.com

[BimalSubhasis]

This is part of forage.com. Login to their page and explore PWC Internship. 

[BimalSubhasis]

This is part of forage.com. Login to their page and explore PWC Internship. 

[gllaupe_97]

Can you share the source file?

gllaupe97@hotmail.com

[BimalSubhasis]

sent

[hdabbas]

hdabbas@hotmail.com

Thank You

[BimalSubhasis]

Sorry, missed your reply. 

Report sent.

[hdabbas]

Thank you. This is a great God Bless.

[hdabbas]

Greetings,

Can you share the source file?

[BimalSubhasis]

Please share your mail ID.