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Analyzing Customer Churn in Telecom industry

03-03-2023 03:03 AM

Ali_India
Advocate III
3907 Views
Ali_India
Advocate III
Advocate III

Analyzing Customer Churn in Telecom industry

‎03-03-2023 03:03 AM

Churn Dashboard and Customer Risk Analysis in Microsoft POWER BI

 

Data source: Customer churn data for a fictional Telecom company from maven digital playground.

 

A customer churn dashboard is to analyse the impacts of churn. It needs to track key performance metrics around customer churn—like customer analysis; churn rate; revenue impact, churn reason, category etc.

 

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