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Rufyda's avatar
Rufyda
Super User
5 months ago

Unexpected error while registering for DP-700 exam

Hello everyone,

 

I’m trying to help a colleague who is attempting to register for the DP-700 exam, but he is facing an issue during the registration process.

 

After entering all required information (country code, phone number, and email) and clicking Submit, the following error message appears:

 

“We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.”

 

Additional information:

 

  • The candidate has previously taken and passed the PL-300 exam using the same account.
  • The issue appears right before being redirected to the exam registration portal.
  • We have already tried refreshing the page and retrying later, but the problem persists.

Has anyone experienced a similar issue or knows how to resolve it?

 

Thanks in advance for your support.

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