Forum Discussion
Payment Issue for Microsoft DP-700 Exam – Request for Assistance
I am trying to register for the Microsoft DP-700 exam, but I am consistently facing a payment issue. Every time I enter my card details and complete the OTP verification, the system redirects me back to the cart page with the error message: "We are unable to process the payment."
2 Replies
- apturlov
Super User
pradhanakash745 there may be all kinds of reasons why that issue happens in your scenario, but have you tried to start a booking session in anonymous session in your browser or clear all the cookies before proceeding? Switching to anonymous session usually helps. Additionally, there may be unexpected errors in your browser in your environment that you may want to verify in the browser's debug console. If there are errors in the debug console, try to switch a network you are connected to the Internet with, for example, switch from WiFi to mobile data.
- AnonymousNot applicable
Hello pradhanakash745 ,
Thanks for reaching out to the Microsoft fabric community forum.Microsoft Certification/Exams is currently not supported in the Fabric Community Forum..
Maybe one of the links is helpful: Microsoft Training & Certification is supported on their forums: It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question,” or “Ask a new question >” and Learn/Cert Moderators will help you. Microsoft Training Support Forum Microsoft Certification - Transcript - Missing Exams or Certificates Microsoft Certification - Missing Badge/Sharing Microsoft Certification - Profile/MCID Assistance
The Certifications tab has been relocated to the Credentials section. Below is a direct link to your Certifications tab: https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab. Below your certification,
click View certification details, next click the Print button above your certificate, select Save as PDF, under More settings, uncheck Headers and footers, etc.
Pearson VUE Support: Pearson VUE - Customer Service Pearson VUE - ChatI hope this information helps. Please do let us know if you have any further queries.
Thank you