Forum Discussion
Microsoft Fabric Trial Cap Issue Every Spark Notebook Immediately Disconnects & Capacity Admin Neve
Hi Microsoft Fabric Team,
I am experiencing what appears to be a Microsoft Fabric Trial Capacity provisioning issue.
Environment
- Microsoft Fabric Trial (FTL4)
- Region: Central India
- New tenant
- Global Administrator account
- Capacity Status: Active
Issue
Every Spark notebook immediately disconnects within a few seconds after opening or running.
The notebook displays:
"Your compute session was disconnected."
This happens for:
- Brand-new empty notebooks
- New workspaces
- Existing workspaces
- Notebooks with and without attached Lakehouse
Therefore, it is not specific to a notebook or workspace.
Additional Symptoms
- Admin Portal → Capacity Settings → Trial
- Trial Capacity is Active
- The Fabric Admin field never loads.
- It keeps showing a loading spinner forever.
- Tenant Settings
- Users can create Fabric items = Enabled.
- Notebook/Spark features are available.
- Workspace
- New notebooks and Environments can be created successfully.
- Spark session never provisions.
- Service Status
- Microsoft Fabric Service Status shows Healthy.
- No known outage.
Troubleshooting already completed
- Created completely new workspace.
- Created brand-new notebook.
- Created Environment.
- Attached Lakehouse.
- Tested notebook without Lakehouse.
- Verified Global Administrator permissions.
- Verified Fabric Trial Capacity is Active.
- Verified Tenant settings.
- Same issue across all workspaces.
error:
Diagnostic ID: 5079045f-6691-4a6d-9249-d50ef0b45b4a
Timestamp: 2026-07-10T00:38:44.223Z
Message: [object CloseEvent]
JSON
{
"type": "close",
"timeStamp": 24966.400000000023,
"code": 1000,
"reason": "{\"reason\":\"Session error or stopped.\",\"state\":\"session-completed\"}",
"wasClean": false,
"target": {
"url": "wss://pbipindcen2-centralindia.pbidedicated.windows.net/webapi/capacities/ef03afcf-bcf0-4e09-aaed-6a6273a3cfc9/workloads/Notebook/Data/Automatic/api/workspaces/ed065640-de82-4767-93cd-216f01844be0/artifacts/b1672337-97ff-4502-b8c6-c31df2e33c8a/jupyterApi/versions/1/api/kernels/678a9c68-4d5f-4a08-b1eb-2165947dd4a0/channels?token=dummy_token&session_id=9684281d-375d-4d54-972a-076a108bfc79",
"readyState": 3,
"protocolsProfile": [
7,
4756
]
},
"currentTarget": {
"url": "wss://pbipindcen2-centralindia.pbidedicated.windows.net/webapi/capacities/ef03afcf-bcf0-4e09-aaed-6a6273a3cfc9/workloads/Notebook/Data/Automatic/api/workspaces/ed065640-de82-4767-93cd-216f01844be0/artifacts/b1672337-97ff-4502-b8c6-c31df2e33c8a/jupyterApi/versions/1/api/kernels/678a9c68-4d5f-4a08-b1eb-2165947dd4a0/channels?token=dummy_token&session_id=9684281d-375d-4d54-972a-076a108bfc79",
"readyState": 3,
"protocolsProfile": [
7,
4756
]
},
"isTrusted": true
}
Additional info: InstanceId: 5aed9132-d008-406b-acb6-d7050fa2f1ad
This appears to be a Fabric Trial Capacity backend/provisioning issue rather than a notebook configuration issue.
Could Microsoft please investigate whether my Fabric Trial Capacity is corrupted or whether Spark compute provisioning has failed for this tenant?
Thank you.
5 Replies
- tayloramySuper User
Hi anjalik_06,
Are you using the default spark pool?
THe default pool is too large for the F4 capacity, so one spark session will cause the capacity to be over extended.
I recommend creating a new pool that has a small node size and disabling auto scale.
- v-saisrao-msftCommunity Support
Hi anjalik_06,
Thank you for providing the detailed information. Based on what you've shared, you've already verified that the Fabric Trial is active, the required tenant settings are enabled, and the issue occurs across newly created workspaces and notebooks, which rules out many of the common configuration checks. Check the Microsoft guidance for Spark session startup issues. If the issue persists after completing the documented troubleshooting, the next step would be to open a Microsoft Support ticket and include the Diagnostic ID and Instance ID so the support team can investigate further.
Troubleshooting Guide for Spark Jobs in Microsoft Fabric - Microsoft Fabric | Microsoft Learn
Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn
Thank you.
- VenkatrahulkartNew Member
Hii sir
- Prince0011Solution Sage
Based on everything you've tested, this doesn't appear to be a notebook or workspace configuration issue.
The key indicators are:
Spark sessions fail immediately for every notebook, including brand-new notebooks.
The Trial Capacity is shown as Active, but the Fabric Admin field in Capacity Settings never finishes loading.
The WebSocket closes almost immediately with:
code: 1000
state: "session-completed"
reason: "Session error or stopped."
The issue is consistent across multiple workspaces and notebooks, with and without a Lakehouse attached.
Microsoft Fabric Service Health reports no active incidents.
Since you've already ruled out the common causes (permissions, tenant settings, workspace configuration, environments, and Lakehouse attachment), this strongly suggests a trial capacity provisioning or backend compute issue rather than a problem with your notebooks.
At this point, I would recommend opening a Microsoft Support ticket and including:
Diagnostic ID: 5079045f-6691-4a6d-9249-d50ef0b45b4a
Instance ID: 5aed9132-d008-406b-acb6-d7050fa2f1ad
Timestamp: 2026-07-10T00:38:44.223Z
Capacity ID (visible in the WebSocket URL)
Region: Central India
Confirmation that the issue reproduces in newly created workspaces and notebooks.
The fact that the Fabric Admin section never loads is particularly significant, as it may indicate that the trial capacity was not provisioned correctly or is in an inconsistent state. This is something that Microsoft engineers can verify from the backend.
If this is a trial tenant and you don't have existing work to preserve, another workaround is to deactivate the current Fabric trial (if possible) and activate a new trial capacity. If the problem persists on a fresh trial, that would further confirm a backend provisioning issue.
Given the evidence you've collected, I don't believe there's any additional client-side troubleshooting to perform until Microsoft investigates the trial capacity itself.
- rizalard0684Resolver III
hey anjalik_06, Strange indeed hmm, based on what you have shared, this looks more like a Fabric Trial Capacity provisioning/backend issue than a notebook issue, especially since the issue occurs across all notebooks and workspace, Spark sessions never successfully provision and the Trial capacity shows Active, but the Fabric Admin field never finishes loading.
Can you try:
- Opening a new browser / incognito session to rule out client-side issues?
- Creating a new Fabric trial capacity (if available) and testing again?
- Configuring a new Spark pool with smaller node size and disabling auto scale?
Appreciate if you can "Kudos" and/or "Accept as Solution" if this answered your query.