Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
1 year ago
Solved

Issue with MS Fabric account

Hi all,   Before joining my project, I have signed up for MS Fabric trial account with my official id. I have practiced for sometime and then I have got access to our project's MS Fabric platform. ...
data engineering
environment
notebook
  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi v-pnaroju-msft,

     

    The issue still persists if I keep using the same account for my project which I used for trial capacity before.

     

    So, I have got access to the Fabric platform with my other client email id. This resolved the issue. I am able to access all the resources now with out any issues.

     

    Thank you. 

v-pnaroju-msft's avatar
v-pnaroju-msft
Icon for Community Support rankCommunity Support
1 year ago

Hi sgb_fabric,

Thank you for your update.

Based on my understanding, even after cancelling the trial, it is possible that the Spark UI may still redirect incorrectly due to cached sessions or legacy workspace routing associated with the original trial capacity.

Please follow the steps below, which may help to resolve the issue:

  1. Clear All Sessions and Browser Cache.Sign out of all Microsoft accounts. Clear your browser cookies and cache, and then re-sign in via app.fabric.microsoft.com.
  2. Access Spark UI via Direct Workspace.Instead of using the default links, open Spark jobs via app.fabric.microsoft.com/groups/<project-workspace-id>. Navigate to Monitor > Spark job > Spark UI.
  3. Ensure that your workspace is assigned to the correct organizational capacity. Additionally, verify that your account has the correct permissions under your project capacity.
  4. Try accessing the Spark UI from the Monitor page in a private or incognito browser window to avoid utilizing cached trial sessions.

If you find our response helpful, kindly mark it as the accepted solution and provide kudos. This will assist other community members encountering similar queries.

Thank you.