Facing an issue while trying to resume a Microsoft Fabric capacity from the Azure Portal.

[JibinSebastian]

Hi Community,

I’m facing an issue while trying to resume a Microsoft Fabric capacity from the Azure Portal.

Steps:

1. Azure Portal

2. Microsoft Fabric Capacities

3. Select capacity

4. Click Resume

   

Error received:

Service is not ready to be updated

Additional details:

• The capacity was previously paused

• The portal sometimes shows the capacity in a transitional state

• It may still be stuck in Updating, Pausing, or Resuming

• Retrying after a few minutes gives the same error

Has anyone experienced this before?

Questions:

• How long does the backend transition normally take?

• Is there a way to recover the capacity if it is stuck in Updating or Pausing?

• Did you need Microsoft support to resolve it?

Any suggestions or troubleshooting steps would be appreciated.

Thanks!

[v-sgandrathi]

HI @JibinSebastian,

Thank you for the update.

I'm pleased to know the issue has been resolved. 

Thanks for sharing the solution with the community; this will help others who might face a similar problem.

If you have any more questions, please let me know.

Thank you.

[JibinSebastian]

Hi All,
Issue has resolve by raising a ticket and support team mentioned that this was a known issue in canada centeral location and has been fixed internally.

Thank you all for responding @tayloramy @GilbertQ 

[v-sgandrathi]

Hi @JibinSebastian,

Thank you @tayloramy for your replies to the query.

we haven't heard back from you regarding our last response and wanted to check if your issue has been resolved.

Should you have any further questions, feel free to reach out.

Thank you.

[GilbertQ]

Hi @JibinSebastian 

What happens when you go into the activity log for your fabric capacity? Does it show anything in the logs?

[JibinSebastian]

@tayloramy Hi taylor, Could you please help me to understand this situation. 

[tayloramy · Accepted solution]

Hi @JibinSebastian , 

It looks liek your capacity is still being paused, wait for the state to say "paused" instead of "pausing" and you should be able to resume it. 

This typically only takes a few minutes, but can vary depending on the size of your capacity, the number of things running, and the burndown status.